Fastlane Autocare - The FastFit Centre Privacy Policy
Short Version: We ensure that your data is handled in compliance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 1998, and other relevant legislation.
Long Version: In this document, ‘we’ refers to Fastlane Autocare and its representatives. ‘You’ refers to visitors to our website and our customers.
The data protection officer is responsible for ensuring that your data is stored and processed safely. You can contact them on 01744 808586.
Why do we process and store your data? We need to store and process your data if you make an enquiry or place an order with us, to allow us to provide our services as an automotive service provider. This includes your name, contact details, and IP address. We also need to store your details for tax and insurance reasons. We only store or process data which you have given directly to us and which we need to run our business.
How long will we keep your data? We may need to keep your personal details for up to [Number of Years] years after you were a customer of ours, for tax and insurance purposes. After this date, your data will be anonymised, unless you have opted in to receive ongoing communications from us.
Who has access to your data? Our data protection officer manages access to the personal data we store. Generally, only the data protection officer and authorised members of staff will access your data. If you send your details over a social media platform, that platform may keep a copy of your messages. We do not sell or give your data to any third parties for their marketing purposes.
Who else might your data be shared with? We reserve the right to share your personal data with other third parties if required for legal reasons, such as insurance claims, tax audits, or to prevent fraud.
How can you see what data we store about you? You have the right to request details of any data we store about you. We can send a copy of your data to the email address you provided when using our services.
Your right to deletion If you were previously a customer of ours, we might need to hold onto some of your data for tax or insurance reasons. Otherwise, we will happily comply with your deletion request as best we can.
How can you opt in or out of our marketing messages? You can manage your marketing preferences at any time by clicking the link at the bottom of the emails we send or by contacting us through any other means.
How does our website use cookies? Our website stores temporary cookies on your browser to enable you to place an order with us. These cookies cannot be used to identify individual visitors. Third parties might also set cookies on your browser, such as Google Analytics, for monitoring website performance. Third parties have their own cookie policies.
How do you make a complaint about our use of your data? If you have an unresolved problem with us and our use of your data, you should contact the Information Commissioner's Office (ICO), the authority for data protection in the UK.
